The second-hand marketplace Users Share Displeasure Over Size Modifications

Vinted users have been reacting angrily following a change that caused listings displaying inaccurate size information.

The second-hand shopping app has revised its measurement guidelines for female and kids' apparel failing to inform all shoppers about the modification.

Digital Channels Response

Countless users and merchants are expressing on platforms claiming that product pages now present a different size category compared to what was initially listed due to the recalibration.

The platform stated the updated approach better aligns with comparable marketplaces.

The platform has recommended to review their products and manually change the size when needed, resulting in member annoyance.

Measurement Approach Modifications

Before the change, the measurements included a single numeric size and a letter, such as S/8 or M/10.

The updated approach includes a letter and a range such as S/UK 8-10.

In some cases, the sizing has been recategorised - for example a size L used to be a 12 but is now a UK 16-18.

User Stories

Frankie Bridger, who makes TikTok content about plus-size fashion, said the change "makes both selling and buying harder".

"Few clothing companies classify XL as 20-22," the way the service now categorizes.

A different member, from Glasgow, stated items she posted on Vinted with size 14 labels were showing in the marketplace as size 20–22.

"If anyone [who is] size 20-22 buys them they may become frustrated," she said.

Required Changes

Another shopper, from Derby, explained she became annoyed by the change as she had to manually change the measurements for "each individual item".

"Personally, this is quite irritating, because of my ongoing medical condition and selling on Vinted has been paramount for me since losing part of my income," she said.

Marketplace Information

The platform boasts over 100 million shoppers, with 18 million British users.

It has emerged as a preferred choice compared to resale services such as eBay and Depop.

This is not the initial instance when a surprising modification to the app has proved unpopular: previously, the platform withdrew an update concerning shipment methods following member complaints.